Privacy Policy
How Cleancut Concrete collects, uses, and protects the information you share with us.
This Privacy Policy explains how Cleancut Concrete ("Cleancut Concrete," "we," "us," or "our") handles information when you visit cleancutconcretewi.com (the "Site") or contact us about concrete work. We are a family-owned concrete contractor based in Eau Claire, Wisconsin, serving homeowners across western Wisconsin. By using the Site or submitting a request through it, you agree to the practices described below.
1. Information We Collect
Information you give us
When you fill out an estimate or contact form on the Site, we collect the details you choose to provide. This typically includes:
- Your name
- Your phone number
- Your email address
- Your ZIP code
- The type of project you're interested in (driveway, patio, sidewalk, slab, tear-out and replacement, foundations, or other)
- Any details you include in the message field about your project
If you call us instead, we collect whatever information you share during the call so we can respond to your request and schedule an estimate.
Information collected automatically
When you visit the Site, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, device type, the pages you view, the links you click, and how you arrived at the Site (for example, from a search engine or an ad). We use this information to understand how the Site is used and to improve it.
2. How We Use Your Information
We use the information we collect to:
- Respond to your estimate requests and other inquiries
- Contact you by phone, text, or email about your project and to schedule a free on-site estimate
- Provide quotes and carry out concrete work you request
- Operate, maintain, and improve the Site and our services
- Measure the performance of our website and advertising
- Comply with legal obligations and protect our rights
We do not sell your personal information.
3. How We Share Your Information
We share information only as needed to run our business and the Site:
- Form delivery. Form submissions are processed and delivered to us through Formspree, a third-party form service. Their handling of your data is governed by their own privacy policy.
- Analytics. We use Google Analytics to understand how visitors use the Site. Google may collect and process usage data in accordance with its own privacy policy.
- Service providers. We may share information with vendors who help us operate the Site or our business (for example, web hosting), only as necessary to provide those services.
- Legal reasons. We may disclose information if required by law or to protect the safety, rights, or property of Cleancut Concrete, our customers, or others.
4. Cookies & Analytics
The Site uses cookies and similar technologies to remember your preferences and to gather analytics about how the Site is used. You can control or disable cookies through your browser settings, though some parts of the Site may not work as intended if you do. To opt out of Google Analytics across websites, you can install the Google Analytics Opt-out Browser Add-on.
5. Phone Calls & Text Messages
When you provide your phone number through the Site or by calling us, you agree that we may contact you by phone or text message about your estimate request and project. Message and data rates may apply. We use your number to respond to you and coordinate your work — we do not sell it. You can ask us to stop contacting you at any time by telling us during a call, replying to a text, or contacting us using the details below.
6. Data Retention
We keep the information you submit for as long as needed to respond to your request, complete any work, maintain our business records, and comply with legal requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
7. Data Security
We take reasonable measures to protect the information submitted through the Site, including serving the Site over a secure HTTPS connection. No method of transmission over the internet or electronic storage is completely secure, however, so we cannot guarantee absolute security.
8. Your Choices & Rights
You may request to review, correct, or delete the personal information you've shared with us, or ask us to stop contacting you. To make a request, contact us using the information below. We will respond within a reasonable time and as required by applicable law. Depending on where you live, you may have additional rights over your personal information.
9. Children's Privacy
The Site is intended for adults seeking concrete services and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
10. Third-Party Links
The Site may link to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. Changes take effect when posted. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, reach us at:
- Cleancut Concrete
- Eau Claire, Wisconsin
- Phone: (715) 597-4359
- Or use the contact form on our website